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  About eCallogy

eCallogy has retained the talents of experienced associates that span over 60 years of experience in the call (contact) center, fulfillment, eCommerce, customer service and IT industry. With this pool of talent eCallogy has created a user friendly company that serves the needs of their clients with the dedicated care and satisfaction that will prove to be a beneficial and economical solution. By dealing with the actual owners of eCallogy it is beyond just a job to provide this type of service and results that will make this experience worthwhile.

Briefly, eCallogy has the experience to meet your needs in the following areas that are important to you.
  • Call (Contact) Center
    • Customer Support
    • Product Support
    • Tech Support
    • Order Entry
    • Tier Support
    • Surveys/ Lead Generations
  • Fulfillment Center
    • Assembly
    • Packaging
    • Shipping
    • Inventory Mgmt
    • Warehouse storage
    • Direct mailings
  • Customer Service
    • Dedicated Account Manager
    • Quarterly Client review
    • Accessibility
    • Secured web reporting access
    • Customization of campaigns
    • High Caliber Training
  • eCommerce & Information Technology
    • Secured web site ordering
    • Web based reporting
    • Customization of reports
    • Web site development
    • Web Hosting
    • Web Reporting
As can be stated, eCallogy offers the flexibility and the professionalism to act as the so-called Customer Care and Fulfillment Division of our client. eCallogy guarantees that the client is satisfied that’s what makes eCallogy the new science of Customer Service.
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