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Solutions for Software Firms
As you know, once the application is written, the real costs begin. Almost
immediately, Technical Support is the most challenging aspect of supporting
your application. Where do you find qualified people to support the
product? Who will train them? Where will you put them?
Why lose focus on writing the next killer app? eCallogy will take care of
the support problems so you don't have to.
Our Support Technicians will handle your support requests via e-mail, web
chat or traditional voice. Your users will use a customer self-help system
to answer the most commonly asked questions. As our knowledge of the
product grows - so does the knowledge base used in the self-help system.
eCallogy's unique employment model let's us hire only the most mature,
qualified individuals to answer your Technical Support requests. We aren't
limited to a single physical location so we hire from all over the country.
We only hire the best.
Contact us for more info
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